Referral Partner
Sign-Up & Client Referral
Hairdresser Partners can use this page to register as a referral partner and let us know the names of any clients you have referred. For data privacy reasons, please do not share your client’s contact details here, or share any information about their health. Clients who are genuinely interested should contact us directly and mention your salon name so we can attribute the referral. Thank you for partnering with London Hair System.
Complete your business details and, if applicable, list the full names of any clients you have recently referred to London Hair System.
Data note: We only collect your business details and client names for referral attribution. Please do not submit client contact information via this form.
Referral Programme — Terms & Conditions
(Plain-English summary for convenience; legally, these Terms apply. This is not legal advice.)
1) Definitions
“LHS” means London Hair System (our company). “Referrer” means the participating salon or stylist submitting referrals. “Referred Client” means a new client first introduced to LHS by the Referrer. “Eligible Service” means a paid non-surgical hair-replacement fitting or integration service designated by LHS as eligible for a referral reward.
2) How referrals are made
The Referrer submits their business details and referred client names only via the form above. Clients contact LHS directly and should mention the Referrer’s salon name. LHS matches this to the Referrer’s submission to attribute the referral.
3) Acceptance is at our discretion
LHS may accept or decline any referral or client booking in its sole discretion. We have no obligation to provide services to any Referred Client.
4) Eligibility & attribution
A Referred Client is eligible if, on the date of first contact with LHS, they are not an existing customer and have not been in our active records within the previous 24 months. If multiple referrers claim the same client, LHS will determine attribution in good faith (e.g., first recorded referral matched to the client’s declaration).
5) Referral rewards & payment timing
A referral reward is payable only when: (a) the Referred Client completes an Eligible Service, and (b) LHS has received cleared funds in full. Payments are normally made within [30 days] after these conditions are met, by bank transfer to the Referrer’s nominated account. Rewards are calculated per the table below and may be updated by LHS from time to time. In order to receive payment, Referrers must be readily contactable by LHS and must be able to provide valid UK Bank Details in order for LHS to facilitate a bank transfer. Cash rewards are not available. Where LHS has made reasonable efforts to arrange a reward payment but has been unable to do so, then LHS will be entitled to unilaterally nullify the reward.
6) Exclusions & clawback
No reward is due for consultations only, maintenance-only visits, cancellations, refunds, chargebacks, or services that LHS designates as ineligible. If a payment is refunded or charged back, LHS may offset or reclaim the corresponding reward.
7) Taxes and status
The Referrer acts as an independent business and is responsible for any taxes, NI, VAT, or reporting arising from rewards. Nothing in this scheme creates a partnership, agency, or employment relationship.
8) Use of brand & marketing
Referrers may describe themselves as a “referral partner” of LHS. Use of LHS logos, photography, or brand assets requires prior written consent and must follow any brand guidelines we provide.
9) Liability
To the fullest extent permitted by law, LHS excludes all implied warranties and will not be liable for any loss of profits, revenue, goodwill, or any indirect or consequential loss. LHS’s total aggregate liability arising out of or in connection with this programme is limited to the total referral rewards paid to the Referrer in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud or for death or personal injury caused by negligence, or any liability that cannot legally be limited.
10) Privacy
LHS processes business contact information and client names solely for referral administration. Client contact details should not be submitted by Referrers. For more, see our Privacy Policy.
11) Changes & termination
LHS may amend, suspend, or terminate the referral programme or these Terms at any time. Changes will not affect rewards already earned for completed Eligible Services.
12) Governing law
These Terms are governed by the laws of England & Wales, and the courts of England shall have exclusive jurisdiction.
Referral Reward Bands
Match the client’s completed Eligible Service value to the corresponding referral reward. Update the first column ranges to suit your current pricing. The values shown in the right-hand column are the rewards we pay.
| Client Service/Service Value | Referral Reward |
|---|---|
| Mini size hair system / £850.00 – £1249.99 | £50 |
| Small size hair system / £1250.00 – £1349.99 | £65 |
| Medium size hair system / £1350.00 – £1499.99 | £80 |
| Large size hair system / £1500.00 and up | £100 |
Notes: Rewards apply per completed, eligible fitting/integration after cleared payment. Maintenance-only services do not qualify. See Terms above for exclusions and timing.